I ordered this bed in December 2014. Recently, the hardware inside the chair that the arms attach to snapped off, simply from removing them ( as they are removable). I called customer service, and was told I could pay 280.00 to have a new back for the chair delivered- even though the chair is still under warranty. The person I spoke to in technical support kept reiterating the fact that the chair was "almost a year old", and that if it had happened earlier It may have been covered. What it being "almost a year old" has to do with anything is beyond me. When I asked to speak to someone else, I was told that was not an option, and was given an email address instead. It has been over a week and I have heard NOTHING.

I’ve used my steamer a few times now and it’s worked well. Recommend this brand. 

Advantages: Great price. Has two settings to adjust for the amount you want. Has an adjustable vent in the hood. 

Disadvantages: The instructions that came with it were not great, at all. I believe it was created with English translation and most of it didn’t make sense. I suggest the company have these re-written so they are actually useful. I had to figure out how to put it together without the instructions. 

I love this hair steamer!!!! I have been wearing my hair natural for over 25 years and this has made a noticeable difference in my hair.

Most of my clients are over weight so I personally go to my clients location so this makes a very good portable bed.It holds a lot of weight also!
For all the travelers I recommend this item.

I looked all over for a good quality and good priced hair steamer and came across this one. Back at my salon they liked it so much I had to come back and get me two more.

I've purchased like 3 multifuntions in the past from other companies and have been dissapointed but now after 1 year of having this product I cannot express how happy I am that I made the right choice in getting this! I'm back to get another one since I am expanding yet again!!I will be calling soon!!Thank you!!!

I can sit on this chair for hours and not get back pain .This is my second esthetician chair I am getting and needed to recommend this chair!

I have had mine for a year worked good for about 12 uses then the drain plug where the cap goes on and the drain hose hooks to started leaking heavily onto the floor 

I recommend this unit to all of my clients I feel it is really helping my hair grow.

Early observations - lightweight and sturdy. Was concerned the 2.5" pad would be too thin, but feels good. Like the ease of height adjustment.

 This was a great purchase. I have 4C natural hair. It is great for moisturizing my strands so that whatever conditioner is on it can absorb into the hair cuticles. After hair feel stronger and softer. Great investment salons charge a lot of money for this treatment! It pays for itself  Great investment salons charge a lot of money for this treatment! It pays for itself into uses 2 uses

Advantages:  Moisturizes natural hair to keep it strong and soft. Easy to use. Easy to clean. Saves a lot of money for the same salon treatment. Adjustable pole allows me to sit in a regular chair or on a stool so I can still work on the counter while my hair is moisturizing

Disadvantages: Can't think of any right now

I have been using this diamond microdermabrasion for over a year now and it works miracles. It is very durable and I have not had one single problem with it. It is a competitive industry out here with salons and spa's at every other corner. Being one of the few places that offers microdermabrasion treatments definitely puts my Spa at an advantage.

It took along time to get this order but worth the wait. It is a great steamer! Looks good, never drips, very steady, important to use the right water!!
We love it for our hair spa and use it every day for treatments

Advantages: Great for hair treatments

I’m a new graduate esthetician and I purchased the mini ozone steamer last month. Very affordable price, looks good, it serves its purpose, and comes with an extension arm with the unit.

Purchased this at at Las Vegas show with a great price. The item is easy to carry around and most importantly is high quality.

Awesome package!

Advantages: Better quality than other companies and way better pricing.

The steamer works well! It's just a bit wobbly

Advantages: inexpensive

Disadvantages: very cheaply made. not good quality!

I was excited to try this steamer my last steamer lasted 5 years I'm already having problems with this one after 4 months. The cold steam stoped working and now the not plus it won't stay. To the height I put it at. It slips down I'm frustrated with the machine.

Advantages: It's small for a small space and it has cool steam

Disadvantages: The water container is to small and I have to turn it off and add water during treatment. And the sound of the machine when the water is to high or low is disturbing.

i really like that is light and easy to carry.

Disadvantages: Head rest piece do not strong enough, keeps falling dawn,Carrying bag get a crack on day 3 of use.

Exactly what a curly girl needed!!!! Have had this for a month now. Needed something to dry my curls fast without doing the upside down diffusing method. This is perfect.

This is the best hair dryer I have used. Dries well easy to set up. Highly recommended.

I have spent thousands of dollars on Ultra Cavitation treatments at salons. I really wish I had found this sooner. It gives the same results as the salon machines. I am very pleased with the results. I have been using it on the stomach and waist area and I can tell the difference on my waist. I highly recommend it.

Got it for my sis and she mentioned that is of high quality and she is satisfied

I purchased this bed 3 years ago and it’s still working perfect not a single problem. Hopefully it stays like tha.

I'm a doctor and I purchased this chair for my evaluation room. I have to say it is very comfortable and good for my back. Sitting here really helps my 12 hour shift run by smoothly.