Repair Technicians
Our certified repair technicians provide support across all 50 U.S. states and Canada, ensuring quick fixes for your SkinAct spa equipment.
Eligibility
Available for select SkinAct products only, including electric treatment chairs and tables. Excludes discontinued or third-party accessories.
Geographic Coverage
- On-site service: Major metropolitan areas and accessible locations nationwide.
- Remote/rural service: Convenient mail-in repairs (shipping at customer expense).
Service Process
- Call 1-800-345-8271 to submit a request.
- Confirmation of eligibility and location within 24–48 hours.
- Scheduling within 7–10 business days where on-site is feasible.
Costs & Warranty
- Fully covered under our standard 1-year warranty for parts and labor in eligible areas.
- Post-warranty or ineligible services start at a $200 diagnostic fee.
- Shipping not included for mail-ins.
Exclusions & Limits
- Service not available for damage from misuse, accidents, natural disasters, or unauthorized modifications.
- Limited to 2 on-site visits per claim.
Contact
Email: info@spaandequipment.com
Phone: 1-800-345-8271 for a personalized quote and coverage check.
