Questions and Answers for 2 In 1 High Frequency Plus Galvanic Facial Machine

2 In 1 High Frequency Plus Galvanic Facial Machine
2 In 1 High Frequency Plus Galvanic Facial Machine
$105.60
Market price: $299.00 save 65%
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Q
Hello...

What is your return policy? Any trial period? Where is the product made?

Thank you.
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Asked by Chris on May 10, 2020
A
You have 30 days to return or exchange items. Please ensure to hold onto to the original packaging and return the item back to us. We have some items that are made here in USA and some made in our factory over seas in China. This particular item is made in China. We provide warranty/parts and services all directly from here in Los Angeles California. Please contact our customer service if you have further questions.
 
Answered by ZEP on May 19, 2020
 
Q
Will this work for body hair?
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Asked by Nat on May 17, 2022
A
Please call us Business Hours:
Monday to Friday
9:00 AM to 5:00 PM (Pacific Standard Time)

1-800-418-0830 TOLL FREE
1-818-834-6640 INTERNATIONAL
 
Answered by drohart drohart on May 18, 2022
 
Q
Are the electrodes included? Do I have to purchase separately?
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Asked by Cape Esty on Sep 16, 2020
A
With the purchase of this machine, you automatically receive a set of Neon (orange) electrodes (3 qty-mushroom,spoon, and pen shape) . If you would want to purchase separately for the Argon Gas Electrodes set (purple) you may add that on the drop down option for additional fee.
 
Answered by zep on Sep 18, 2020
 
Q
Can you use this with an electrolysis needle holder to do galavanic electrolysis hair removal? Do you sell the needle holder attachment?
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Asked by Talia on Jan 16, 2021
A
The item is meant to be used only for the Galvanic Portion.
 
Answered by Lilia Valles on Jan 19, 2021
 
Q
Where is this machine made?
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Asked by Marjorie on Jun 6, 2020
A
Made in China
 
Answered by drohart drohart on Jul 8, 2020
 
Q
60 hertz is the frequency range? is this high frequency?
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Asked by Sara on Feb 8, 2022
A
60 Hz is the machine electrical input range.
The High Frequency output range is 400000 Hz.
 
Answered by drohart drohart on Feb 9, 2022
 
Q
Is there a user manual for this machine? I just purchased it and there wasn't a manual or instruction guide.
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Asked by Jenna McVicker on Feb 1, 2021
A
We emailed the manual directly to your email.
 
Answered by Lilia Valles on Feb 2, 2021
 
Q
Can I just by the attachment wands ?
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Asked by T martin on Oct 30, 2021
A
Yes please call us Business Hours:
Monday to Friday
9:00 AM to 5:00 PM (Pacific Standard Time)

1-800-418-0830 TOLL FREE
1-818-834-6640 INTERNATIONAL
 
Answered by drohart drohart on Nov 1, 2021
 
Q
Hello, does the cord on the machine have a 3 prong or 2 prong plug that goes into the wall?
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Asked by kearra on Oct 7, 2020
A
The prongs for the 2 In 1 High Frequency Plus Galvanic Facial Machine is 4 prongs.
 
Answered by Lilia Valles on Nov 6, 2020
 
Q
Does it remove blond or gray hair?
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Asked by Donna M Leonard on Feb 22, 2021
A
It is not meant to help with the pigment of the hair.
 
Answered by Lilia Valles on Feb 23, 2021
 
Q
What is the frequency range for the high frequency part of the machine?
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Asked by Julia on Oct 22, 2020
A
It is 50 khz to 250 khz
 
Answered by drohart drohart on Nov 5, 2020
 
Q
Do you sell the neon gas electrodes? I see you have the purple (argon) ones. If not can you use a different distributors electrode on this machine?
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Asked by Sabrina on Oct 23, 2020
A
We do sell the set of 3 electrodes separately and you choose argon or neon for the price of $33 below I am adding the link.

https://www.spaandequipment.com/High-Frequency-Replacement-Attachment.html
 
Answered by Lilia Valles on Nov 6, 2020
 
Q
Are the probes Neon gas? Are they included with device
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Asked by Anonymous on Dec 9, 2022
A
You do get the Neon (orange) electrodes with the purchase of the machine. The additional option of Argon (purple) electrode is an option that can be added for an additional set if you would like to add.
 
Answered by Zep on Dec 12, 2022
 
Q
Can I use for scalp treatment off hair loss?
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Asked by Ruth Irizarry Irizarry on Nov 27, 2020
A
High Frequency can help to stimulate the hair follicles. If you would like to purchase the comb electrode you may do so separately below the link has been added.

https://www.spaandequipment.com/High-Frequency-Comb-Electrod-Orange.html
 
Answered by Lilia Valles on Dec 9, 2020
 
Q
Which hand piece does the positive and negative switch control? If I leave it on negative, does that mean the hand pieces are working as shown? (the left port is Positive and the right port is Negative)
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Asked by Scott Nelles on Sep 7, 2021
A
please call us for better explanation. Business Hours:
Monday to Friday
9:00 AM to 5:00 PM (Pacific Standard Time)

1-800-418-0830 TOLL FREE
1-818-834-6640 INTERNATIONAL
 
Answered by drohart drohart on Sep 7, 2021
 
Q
Hello,

Is it possible to have hair depilation with this machine?

Thank you
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Asked by Valerie on Mar 12, 2020
A
yes, you can, please call us to add that to the order.
1.800.418.0830
 
Answered by drohart drohart on Mar 17, 2020